POLICIES

Registering with RHYTHM GYM

All registration is done electronically through the Rhythm Gym Online Registration on our website www.rhythmgyms.com . With each session that your child is registered in, he/she automatically becomes an “active member” for that period and except for the usual GST there are no additional fees for membership or insurance added. Our registration system accepts Visa or MasterCard. We do not accept cheques, American Express or Visa Debit Cards. You can register in person at the studio using Cash or Debit – please call ahead to make an appointment. For each session that you complete registration for, it is understood that you are authorizing Rhythm Gym to process your selected and approved method of payment for that session.

 

Family Rates

 

Rhythm Gym offers families a 10% reduction in fee for additional child/children. The 10% is applied to the lower rate(s) if the rates are different. If the same child wishes to register in multiple classes during the same session, we will also offer a 10% discount on the additional classes in which the child is registered.

 

Make-up Classes

 

Rhythm Gym encourages consistent participation in our classes as with consistent attendance, the benefits accrue. However, we do recognize that illness or circumstances sometimes thwart good intentions and therefore we offer one free make-up class per child, per session. However, please note that make-up classes must be used within the same session and subject to space availability. Parents can contact the office to learn of available make-up options.

 

Absences

 

For the smooth running of the program, we ask that whenever possible; please inform us if you will be away so that we in turn can let your child’s instructor know.

 

Withdrawals

 

All requests for withdrawal or cancellation must be made in writing and emailed to info@rhythmgym.ca Requests received between the time of registration and the start of the 3rd class will be pro-rated for the remaining classes and subject to a 15% administrative fee.
The remaining balances will be credited to your child’s Rhythm Gym account. There will be no cancellations after the start of the 3rd class without a signed medical doctor’s note.

 

After Start Date Registration

 

Rhythm Gym does accept registration throughout each session subject to available room in a class. In such cases of after start date registration, fees will be prorated accordingly.

 

Parties

 

Rhythm Gym Parties are a special event for children and entail personal use of the Rhythm Gym facility and the supervision of one of our designated instructors. For all parties, fees are due at the time of booking. If there is a change in plan and if cancellation is received a minimum of 4 weeks prior to the party date, Rhythm Gym will refund or credit 75% of the party fees. However, if cancellation is received only 2 weeks prior to the party date Rhythm Gym will refund or credit 50% of the party fees. If cancellation is received less than 2 weeks prior to the party date, no refund or credit will be issued.
All cancellation notices must be received in writing and submitted to info@rhythmgym.ca

 

Transfers between Classes

 

Transfers from one class to another is permitted but is agreed upon strictly subject to space availability and with the understanding that just one transfer per child/per session is allowed.

 

Cancellations/Changes to Classes

 

In the event of a needed class cancellation or change, Rhythm Gym will make every effort to accommodate our customer’s need for an alternative class. If a suitable class cannot be found, Rhythm Gym will notify the customer and issue a full refund.

Rhythm Gym

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